When buying from Flexiapds we need certain information like your name, email, delivery address and other standard information.
This will only include information required to process and deliver your order, is kept securely and will not be sold to any third party or service.
Where we use outside companies for data processing, management or analysis, we ensure they are compliant with relevant data regulations, and strongly prefer services with appropriate certifications like the EU-US Privacy Shield Framework or similar where possible.
Customers buying directly from our online shop will have information stored with BigCommerce who help manage our e-commerce platform. You can edit all information BigCommerce holds about you, or delete your account from your account management page at https://flexipadshop.com
Where users have chosen to join the flexipadshop.com newsletter, information will be shared with our email newsletter provider MailChimp, to aid recommend product features, and special offer notifications for frequent purchasers.
We use the MailChimp platform to deliver optional email marketing information for both Flexipads and Flexipadshop.com customers.
This allows us to gather statistics around message activity, to help improve our communication and assess general levels of interest in new lines.
These messages are entirely optional and do not affect your ability to receive standard order confirmations or invoices. Users can choose to unsubscribe at any time via links provided in every email, and email addresses are not shared or traded with any other organisation.
Business purchasers with active accounts will also be sent updated pricing information via Mailchimp to help us validate message delivery.
This communication will only cover pricing information and will be removed from Mailchimp after an appropriate review period confirming distribution.
We do this to help monitor the performance of our sites and record usage patterns, helping us improve areas like site navigation, search systems or overall product offerings to make the site easier to use.
No information is personally identifiable and we do not make any attempt to identify individuals or individual systems with this information. If you would prefer not to be tracked we respect browser ‘Do Not Track’ settings, or you can opt out of tracking only on our site only by clicking here.
We use various social media accounts under the Flexipads name such as Instagram, Twitter and Facebook. We use information gathered on these sites to gather information on brand awareness, and product response metrics. These profiles may also provide data to the operating parties as outlined in their own privacy policies.
You can request changes or deletion of your personal data at any time, by contacting us in the standard manner. We will ensure your private information is removed from our records and external services other then data retained as required by law.
Further revisions will be posted here; any significant changes to our data policy will be highlighted to relevant users by email or alerted purchasers with order information.